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Project Assistant (East Africa)

Medic Mobile builds mobile and web tools for health workers, helping them provide better care that reaches everyone. Operating as a unique, nonprofit technology company, we develop free and open-source tools that can be adapted for specific uses, backed by evidence. Health workers currently use Medic Mobile to register every pregnancy, immunize infants against illnesses, track disease outbreaks faster, keep stock of essential medicines, and communicate about emergencies. Medic Mobile has worked with over 60 partners across 23 countries in Africa, Asia, Latin America, and the US. Based in San Francisco with regional offices in Africa and Asia, our technology supports over 12,000 frontline health workers, improving health systems for over 8 million people.

Medic Mobile is growing! We have an opening for the following position, and would like to invite applications from qualified candidates.

Project Assistant (East Africa)

We are looking to immediately hire a Project Assistant to provide support to a Senior Project Manager during project implementation assisting with project management.

Are you passionate about global health and technology, working at the grassroots level, and collaborating with people from varied cultural, linguistic, and educational backgrounds? We'd love to hear from you. Ideally, you are proactive, a strong written and verbal communicator, self-directed, self-motivated, committed and passionate about Medic Mobile's mission, and excited to support a dynamic, growing team.

Position Information

Employment Status: Full Time

Location: Kampala, Uganda

Position Title: Project Assistant

Reports to: Senior Project Manager

Responsibilities

1.     Support logistic preparations for project activities in liaison with the Senior Project Manager and Office Administrator

2.     Quality assurance: assist in ensuring technical issues reported or observed are logged and responded to within acceptable timelines, as well as continuously monitor the project systems.

3.     Support the development of training materials including visual learning aids for end users

4.     Train end users in the use and troubleshooting of developed tools

5.     Document project activities through reports, case studies, case stories, videos and photos

6.     Use organization tools for tracking project conversations, discussions and issues. Use these tools to review your activities on a routine basis with Project Manager and/or Deployment Manager.

7.     Support the development of training materials including visual learning aids for end users

8.     Perform other project related duties when called upon to do so.

Essential Qualifications

  • Minimum of a bachelor's degree in Computer Science, Business Administration, Project Management or any other related field
  • Work experience/internship in the health sector/open source software development/project management or any related field is desirable
  • Excellent technical knowledge of computer/mobile applications and systems.
  • Strong oral and written communication skills in both English and Swahili
  • Good logical diagnostic skills and ability to exercise good judgment in the resolution of problems.
  • Be committed to frequent and timely communication, both in person and online (via email, Internet Relay Chat, and other online chat applications).
  • Ability to work remotely, under high pressure, meet deadlines, monitor and follow-up on pending matters with minimal supervision
  • Flexible and able to wear many hats / take on multiple roles
  • Interested and able to work in a multi-cultural, distributed, and internationally distributed team setting
  • Desire to make a social impact
  • Ability to multi-task in dealing with several different problems at a time.

Candidates should:

  • Be based in Kampala, Uganda and/or have legal work permits for Uganda.
  • Be committed to frequent and timely communication, both in person and online (via email, Internet Relay Chat, and other online chat applications).
  • Have interest in working with and learning from a globally distributed team.
  • Have good communication and interpersonal skills with the ability to pass on information clearly to users and teammates, and to grasp difficulties perceived by users.
  • Have strong customer service orientation that establishes a good working relationship with partners, with the attitude of wanting to assist people and pass-on their knowledge and experience to others.
  • Have the ability to work under high pressure, meet deadlines, monitor and follow-up on pending matters under minimum supervision.

If this role inspires and intrigues you, please get in touch. Please send an email with subject line: “Project Assistant (East Africa)” and a copy of your current resume, along with a cover letter to jobs@medicmobile.org and copy enock@medicmobile.org. Applications will be reviewed on a rolling basis. Only shortlisted candidates will be contacted for interview.

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