Medic Mobile supports three types of partnerships with health delivery organizations and health systems. First, we provide access to the Standard package, an easy-to-deploy version of the software. In addition, we support scale-ups within national health systems, with a focus on government leadership and ownership. And finally, we advance research and development alongside model-building partners and research partners.
In 2017, we launched a Standard version of our platform, designed to improve ANC, PNC, and Immunization coordination in last-mile settings. In addition to the product offering, the package of services that we provide to the partners contains tools and resources designed for community-based care and can be implemented by even the smallest organizations and clinics in challenging settings. Accessing this product is completely free to our standard partners. We were able to reach 12 facilities in Africa and Asia with our Standard package in 2017.
One partner, Barefoot College, uses Medic Mobile’s Standard ANC platform to better communicate and coordinate care for pregnancies. As part of our partnership, Barefoot College community health workers use their low-cost basic phones and smartphones along with simple SMS to register pregnancies, receive automated reminders about upcoming ANC visits, report danger signs, and coordinate with government Accredited Social Health Activists (ASHAs) and Auxiliary Nurse Midwives (ANMs) to ensure deliveries in facilities. Program staff at the Barefoot campus use the web application to report on ANC visits or deliveries, message individual community health workers to better coordinate care, and view real-time program activity and impact. To read more about this partnership, see our joint blog post.
Ministry of Health Partners
Medic Mobile works alongside Ministries of Health who are harnessing technology to advance community health systems. We believe that government-led, government-owned systems are the path to scale and sustained impact for the toolkit and new models of care. In 2017, thanks to visionary leadership from government partners and supporting partners, Ministries of Health in Nepal and Kenya made significant progress to formalize, scale up, and integrate this approach.
In 2017, we entered a strategic partnership with the Ministry of Health in Nepal, formalizing a Memorandum of Understanding to work together on mobile health programs nationwide. At the end of 2017, Medic Mobile and our partners supported 4,000 health workers across 7 districts of Nepal.
In addition, we collaborated with Ministry of Health in Siaya County, Kenya to deploy our mobile application to support community health workers in improved care coordination and case management. Our tools were deployed in two sub-counties in Siaya, Gem and Alego-Usonga, serving over 980 health workers at the community and facility level. The toolkit aims to increase antenatal and postnatal care amongst pregnant women, increase deliveries with skilled attendants for the catchment area, increase immunization rates and coverage, and increase treatments based on community-based assessments for children under five. We look forward to continuing our work alongside the Ministries of Health in Nepal and Kenya in 2018.
Below, Dr. Omondi Owino, the Siaya County Director of Health, explains why the partnership with Medic Mobile is a key investment in community health services for the county.
2017 also brought continued growth and sustainability to our model building partners. We continued to scale with Living Goods in Kenya and in Uganda, adding complex workflows on community based disease surveillance, family planning, early childhood development, malnutrition and the equity lens. Since our initial work together in 2014, our partnership now reaches over 9,400 health workers across Uganda and Kenya and has demonstrated high levels of engagement from all health workers for over three years.
We were also honored to deploy with our partners Muso reaching all of their health workers in 2017, fully supporting their health system in rural and peri-urban Mali. In 2017, all of Muso’s community health workers received smartphones and Medic Mobile’s software to support the proactive care that they provide at the doorstep. The workflows focus on maternal and child health, malnutrition, and family planning. In addition to deploying technology together, we partner on research and completed a study to prototype, test and deploy a cutting-edge CHW Dashboard. Supervisors will use these dashboards to provide each CHW with individualized feedback on how to improve their performance, and ultimately save more lives. Results will be published in 2018.
In addition to the above work, we were able to support partners in three new geographies in 2017. We supported Catholic Relief Services in Ghana coordinate care for their antenatal care program, Village Health Works in Burundi on their maternal and child health initiative, and two new partners working in malnutrition and child health in Indonesia.