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Medic Mobile's Goals for 2018

Medic Mobile Siaya 900X600 Xpro0974

February 01, 2018

Author: Josh Nesbit

Pictured above: Rose Odhiambo, a community health worker in Siaya County in Kenya, provides care for a family in their home

Medic Mobile is excited to share our high-level goals for the year ahead. Achieving these goals for and with the health workers and communities we serve will require radical partnership, focus, and creativity.

We've organized the goals below using Medic Mobile's Hierarchy of Goals. The order is purposeful – e.g. progress in delivery drives activity, which drives impact.


  • Maternal Health: 90% of partners meet their facility-based delivery goal

  • Child Health: 80% of assessments for children occur within 72 hours of symptom onset

Note: These two goals aren’t comprehensive. Each system we support will also set and work towards impact goals.


  • Maternal Health: Support 130,000 facility-based deliveries

  • Child Health: Support 2 million doorstep assessments for children

  • More than 1 million total health worker actions supported per month, by the end of the year

  • 90% of health systems meet user engagement goal at month six of deployment


  • Expansion: Equip 15,000 new health workers (stretch target: +20,000 health workers)

  • Total Network: Support a network of 35,000 health workers, 80% growth year-over-year

  • Standard: 75 additional clinics deploy Medic Mobile's Standard package

National Systems: Support scale-ups of government-led systems with the Ministry of Health in Kenya, Ministry of Health in Nepal, Ministry of Health in Uganda, and implementing partners in each country. Deploy with one additional national-scale partner. Continue to develop plans to support additional national systems.

Model-Building Partners: Deploy at scale and advance R&D roadmaps with Muso, Hope Through Health, BRAC, Living Goods, Partners In Health, Village Health Works, Children In Crisis, One Heart World-Wide, and PIVOT. Explore partnerships with other organizations developing new models of care.


We aim for Medic Mobile’s open-source toolkit to serve as the go-to software for community health, helping health workers provide doorstep care in the hardest-to-reach communities.

 In 2018, we plan to:

  • Support community health worker supervisors using our app in their daily work. User story: "As a supervisor, I can rely on the Medic Mobile app to manage CHWs and oversee home-to-facility patient referrals."

  • Support scaled networks and reach the last mile with high-quality tools. Partner story: "As a partner and system owner, I can work with Medic Mobile to deploy and update a thoroughly-tested, well-documented, easy-to-use app for many thousands of frontline health workers."

  • Have strong data systems that integrate with other tools. Partner story: "As a partner and system owner, the Medic Mobile toolkit is connected to complementary technologies including health management information systems."

  • Increase user engagement and improve user experience in-app and via SMS. User story: "As a health worker, I rely on the software to help me deliver equitable, fast, high-quality care in my community."


  • Support 15 learning initiatives, 10 with formal research

  • Establish an entity in Uganda and two Innovation Sites with partners in Kenya and Mali

  • Build systems to track cross-system metrics for Postnatal Care, Immunization, Family Planning, Malnutrition


Support a $6 million budget for Medic Mobile. Increase investments in high-impact tools embedded and sustained within health systems. Increase investments in new models of care for the hardest-to-reach communities.

This is the first time we're sharing this list publicly, and we'd welcome your ideas and feedback!

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